Question 1

How long do structured gel/acrylic sets last?

Accepted Answer

With proper care, our structured sets typically last 3-4 weeks without lifting or chipping. We recommend booking a fill every 3 weeks to maintain optimal nail health, balance, and structure.

Question 2

How can I maintain my nail health between appointments?

Accepted Answer

Apply a high-quality cuticle oil daily to keep the nail bed and surrounding skin hydrated. Avoid using your nails as tools (like opening cans), and always wear gloves when cleaning with harsh chemicals or doing heavy manual work.

Question 3

What is the difference between a gel manicure/pedicure and a structured set?

Accepted Answer

A regular gel manicure/pedicure applies polish directly over your natural nail for long-lasting color. A structured set uses a thicker builder gel or acrylic to add apex strength, shape, and durability to your natural nails, making them highly resistant to breaking.

Question 4

Do you offer repair for severely damaged nails?

Accepted Answer

Absolutely. Our Nail Health Restoration service focuses on safely repairing damaged nail beds (often from improper removal elsewhere), rebuilding strength, and promoting healthy natural growth using specialized restorative treatments.

Question 5

What should I do if a nail breaks or lifts?

Accepted Answer

Contact us as soon as possible to schedule a quick repair. Please do not pick, peel, or attempt to glue the nail yourself, as this can cause severe trauma and thinning to your natural nail bed.

Question 6

What is your cancellation and late policy?

Accepted Answer

We require a 24-hour notice for all cancellations or rescheduling. If you arrive more than 15 minutes late, we may need to reschedule your appointment to ensure the next client isn't delayed, and a late fee may apply.

Question 7

Can I use a gift card for any service?

Accepted Answer

Yes! Our custom gift cards can be used toward any service, including gel manicures/pedicures, structured sets, custom art, and add-ons.

Question 8

What areas do you serve?

Accepted Answer

While our main studio is located in Indianapolis, we welcome clients from all surrounding areas including Speedway, Avon, Lawrence, Greenwood, Brownsburg, Greenfield, Beech Grove, Carmel, Fishers, Westfield, and Broad Ripple.

Question 9

How do I purchase and send a gift card?

Accepted Answer

You can easily purchase a gift card directly through our website on the Gift Cards page. Choose from our custom holiday and seasonal designs, select your amount, and schedule an email delivery directly to the recipient.

Question 10

How should I prepare for my appointment?

Accepted Answer

Please arrive with bare nails unless you've booked a removal or fill service. Avoid using heavy lotions or oils on your hands right before your appointment, as this can affect the adhesion of your new set.

Question 11

What if I'm not sure which service to book?

Accepted Answer

No problem! We recommend taking our interactive Nail Health Quiz on our website. It will guide you through a few questions about your natural nails and lifestyle to recommend the perfect service for you.

Question 12

Are your products safe and sanitary?

Accepted Answer

Absolutely. We prioritize your health and safety above all else. All our tools are medically sterilized in an autoclave, and we use single-use files and buffers. Our premium products are carefully selected to protect and enhance your natural nail health.

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